Peterborough Vets4Pets Ltd in Peterborough, Cambridgeshire, operates as a veterinary clinic and a veterinary nurse training facility. The clinic has an overall rating of 4.3 stars based on 486 reviews, indicating a generally positive reputation, though a few customer reviews highlight areas for improvement.

The clinic has received mixed feedback from clients. Positive reviews commend the clinic's veterinary expertise, especially in treating specific conditions effectively. For instance, a client praised a vet for successfully treating a cat's eye infection with a rarely used medication, resulting in a swift recovery. Another client expressed satisfaction with the care their cat received, leading to noticeable health improvements.

However, some reviews criticize the clinic's customer service and follow-up care. A client expressed dissatisfaction with the reception staff's attitude, describing them as rude and unhelpful. Another client noted that while the vet was efficient, there was a lack of follow-up communication, particularly when they required additional assistance. Concerns were also raised about the cost of prescriptions compared to online options.

A particularly negative review detailed an incident where a dog's severe condition was allegedly misdiagnosed, resulting in additional costs and prolonged suffering for the pet. The client expressed frustration with both the initial misdiagnosis and the high costs incurred due to the need for further treatment elsewhere.

Overall, Peterborough Vets4Pets Ltd appears to have skilled veterinarians capable of effective treatment, but issues with customer service and follow-up care are noted in some reviews. Potential clients may want to consider these factors and the clinic’s transparent pricing when choosing their veterinary services.