Burghley Veterinary Centre – Vets in Peterborough
Clinic Overview
- Care and clinical support are the strongest recurring themes: reviewers describe the vets as knowledgeable, compassionate, and genuinely focused on animal wellbeing. - Urgent treatment is mentioned positively: one owner praises the practice for handling surgery at very short notice for their dog. - Communication gets good marks in several reviews: owners mention helpful phone support, clear explanations, and treatment planning that felt manageable both medically and financially.
Burghley Veterinary Centre describes itself as an independent, RCVS accredited practice in Peterborough. The clinic says it provides 24-hour hospital care with dedicated nurses available around the clock and also offers Vidivet for digital vet support. Recent feedback is generally positive, with owners praising knowledgeable vets, compassionate care, clear communication, and help with urgent treatment, though a small number of reviewers still report rude or unhelpful service.
Services
- •24-hour hospital care with dedicated nurses available around the clock, according to the clinic.
- •Digital vet support via Vidivet, according to the clinic.
- •Surgery: recent reviews mention a dog receiving surgery at very short notice, with the experience described as exceptional.
- •Dental treatment: reviewers also mention dental work, including one account describing the process as going well from start to finish.
- •Consultation and treatment planning: reviews highlight thorough diagnosis, clear communication, and flexibility in shaping a treatment plan that felt manageable both medically and financially.
Pricing
No published pricing information is currently available for this clinic.
People
- •Veterinary team and nurses (unnamed): recent reviewers describe them as knowledgeable, caring, compassionate, and helpful, with one review specifically praising the vets and nurses as an amazing team.
- •Michelle: named by one reviewer in relation to an appointment that was running late after they had been asked to arrive earlier.
- •Reception/front desk (unnamed): feedback is mixed, with some owners finding the phone support helpful, while others describe feeling unwelcome or not especially helped.
Reviews
Google reviews: 4.5/5 from 105 reviews. Recent written feedback is mostly positive overall, with a few negative outliers.
- •Care and clinical support are the strongest recurring themes: reviewers describe the vets as knowledgeable, compassionate, and genuinely focused on animal wellbeing.
- •Urgent treatment is mentioned positively: one owner praises the practice for handling surgery at very short notice for their dog.
- •Communication gets good marks in several reviews: owners mention helpful phone support, clear explanations, and treatment planning that felt manageable both medically and financially.
- •Some service concerns remain: a small number of reviewers describe rude or unhelpful staff, while one recent review felt the practice was too focused on money; another specifically praised transparent pricing and said the clinic did not oversell unnecessary services.
