Burghley Veterinary Centre – Vets in Peterborough
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Burghley Veterinary Centre, located in Stamford, near Peterborough, Cambridgeshire, England, offers specialized emergency veterinary services with extended hours, ensuring that pet care is accessible when needed most. The clinic has garnered an impressive 4.5-star rating from 101 Google reviews, indicating a generally high level of satisfaction among its clientele.
Customer reviews reveal a mix of experiences, reflecting both high praise and some criticism. On the positive side, reviewers like N. L. Abraham and Emma Nicole Vacca have commended the clinic for exceptional service, particularly in urgent surgical situations and for the compassionate care provided to pets and their owners. They highlight the clinic's thorough approach, effective communication, and financial flexibility, which have made stressful situations more manageable. Emma's testimony emphasizes the personalized care and support, which led to her dog's successful recovery.
Conversely, there are a few negative reviews, such as those from Milly Privett and Susan Cook, who reported dissatisfaction with the service. Milly's brief comment indicates a strong disapproval without specific details, while Susan describes logistical challenges and unwelcoming staff behavior, which affected her experience negatively.
Despite these mixed reviews, the predominance of positive feedback, particularly the detailed accounts of successful treatments and empathetic care, suggests that Burghley Veterinary Centre is a reliable choice for pet owners seeking comprehensive and compassionate veterinary services. The clinic's commitment to both medical excellence and customer service is evident, although some consistency in service delivery could be improved according to the minority of negative reviews.
Animals Treated
Dogs
Cats
Birds
Small MammalsPoultrySpecial Services
24/7 emergency care available
Location
3 Marville Court
Loading map...
Animals Treated at Burghley Veterinary Centre
Animals We Treat
Companion Animals
DogsCatsBirdsSmall MammalsFarm Animals
PoultryOpening Hours – Burghley Veterinary Centre
Opening Hours
Hours
Reviews for Burghley Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 101 we track in total. Recent reviews may not be representative of overall sentiment.
milly privett
3 weeks ago
Absolutely awful. Do not recommend unfortunately. If I could I wouldn’t even give this place one star.
N. L. Abraham
a month ago
Exceptional service and care, for our dog who needed surgery at very short notice. Lovely to experience Burghley Vets back at its very best.
Emma Nicole Vacca
3 months ago
🌟🌟🌟🌟🌟 I cannot thank this incredible veterinary team enough for the care and compassion they’ve shown my dog. From the moment we arrived, it was clear that they truly care about both pets and their people. They were not only thorough and professional in diagnosing and treating my Daisy, but they also worked with me to make the treatment plan manageable — both medically and financially. The level of communication, empathy, and flexibility was beyond anything I expected. They made what could have been a really stressful time feel so much more manageable, and I genuinely felt supported every step of the way. My pooch is now on the mend, and it’s entirely thanks to their expert care. I’m eternally grateful to the team, and I honestly could not recommend them more highly. If you want a vet who will treat your pet like family, this is the place. I’ll never be going anywhere else. Thanks team!
Susan Cook
a year ago
Had my first appointment booked in today. They phoned this morning to say could I go to Deeping instead. I said I couldn’t she said it wasn’t much further to go implying it was my fault when they were changing things. My dog doesn’t travel well so that’s why I booked locally. She then said could I get there for 2.30 instead of 3.15 I said yes. Re-arranged and rushed around to accommodate. When got to reception the ladies were not welcoming. I needed to pick my dog up as she was trying to escape out door but struggling holding keys, phone etc and picking her up, there was no offer of help. Another dog came in and my dog started barking (as dogs sometimes do and a noise you would expect in the vets) and there were sighs from reception. Then having got me there early Michelle was running late! At which point I decided this was not going to be the best vets to look after my dog. Hope other people have a better experience but for me personally I didn’t and wouldn’t recommend
Grant s
2 years ago
Our fur baby had to have dental work. The treatmentshe received was fantastic. She was treated with the utmost respect. And-the staff were brilliant during the whole experience for our little girl. Great service from start to finish. Highly recommend.
