Oundle Veterinary Surgery

Oundle Veterinary Surgery is an RCVS-accredited small-animal practice offering first-opinion preventative care, with a Pet Health Club plan that includes regular check-ups. The website also describes the clinic as “cat friendly,” and states that out-of-hours emergencies are handled by Vets Now. In recent reviews, owners mention thorough pet-plan check-ups with clear explanations, and one review specifically highlights help with a rabbit’s torn claw leading to the rabbit eating again. There is also a serious negative review describing an alleged oversedation during a grass-seed removal, with concerns about lack of updates, missing handover information to out-of-hours care, and no follow-up call.

Services

• •First-opinion preventative healthcare and advice (as stated on the website).
• •Pet Health Club plan (website); reviews mention “regular check ups through the pet plan” being thorough and well explained.
• •Health checks and wellness screening (website).
• •Pet travel services (website).
• •Click & Collect for products (website).
• •Out-of-hours emergency cover provided by Vets Now (website).
• •Clinical care mentioned in reviews
• •Removal of a grass seed (mentioned in a complaint review).
• •Treatment for a rabbit that had ripped a claw off (review notes the rabbit was “now eating again” afterwards).
• •The clinic is listed as a veterinary nurse training facility (structured clinic data).
• •Reviews also mention “knowledge and experience of exotic animals,” without specifying species or services provided for exotics.

Pricing

• •One reviewer reports being charged £240 in connection with a sedated procedure for grass-seed removal (also describing this as occurring alongside a complaint and mediation). No wider pricing list is provided in the available information.

People

• •Dr Olga (role described by reviewer as “pani doktor”/doctor): one reviewer explicitly recommends her and describes her as professional.
• •Team feedback grounded in examples
• •Pet-plan check-ups: owners say these are “thorough” and that “everything is explained really well.”
• •Rabbit injury visit: one reviewer praises both the nurse and vet for being “absolutely amazing,” and also singles out reception for being “absolutely lovely.”
• •A negative account describes a vet’s “lack of confidence in her language skills on the telephone” as the reason given for limited updates during the day, and alleges no follow-up call after the procedure.

Reviews

Google rating: 4.8 stars from 82 reviews. “”

• •Pet Health Club check-ups are described as thorough, with clear explanations given during appointments.
• •Several reviews describe staff as friendly/helpful, including reception.
• •Specific positive outcome mentioned: prompt care for a rabbit with a torn claw, with the owner reporting the rabbit was eating again afterwards.
• •One detailed negative review alleges an oversedation during grass-seed removal, poor communication during recovery (including no updates and no follow-up call), and lack of information passed to out-of-hours care—set against many long-term positive experiences noted by other reviewers.