Companion Care (Peterborough) Ltd – Vets in Peterborough
Clinic Overview
- Many owners describe a friendly, caring team, with praise for staff who explain options clearly, answer questions patiently, and help owners feel reassured during stressful visits. - Individual staff are mentioned positively, especially Adela, Nina, Seren Cinar, Ru and Rwweenna, with comments focusing on gentle handling, professionalism and thoughtful communication. - Reviewers also highlight same-day help and follow-up in some cases, and long-term clients describe the practice as supportive through routine care, illness, and end-of-life appointments.
Services
- •Diagnostics and imaging: digital X-ray, ultrasound, echocardiography, blood pressure monitoring, microscopy, and an in-house laboratory for biochemistry and haematology.
- •Surgery and procedures: soft tissue surgery, orthopaedics, ear surgery, dentistry, and access to an operating theatre. Reviews also mention a cat castration case among the procedures handled here.
- •Medical and ongoing care: cardiology, oncology, dermatology, nutritional advice, medication and prescriptions. Recent feedback includes help with a dog’s IBD flare-up, with a same-day appointment and follow-up contact to check progress.
- •Preventive and routine care: microchipping, cat clinics, a weight clinic, nurse clinic, pet passports, and health plans. Owners also mention staff taking time to explain options, answer questions clearly, and offer practical tips for ongoing care.
- •Facilities and support: hospital ward, isolation unit, and out-of-hours emergency referral to Vets Now Peterborough. The clinic is also listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner speaks positively about the monthly plan, while a smaller number raise concerns about charges in individual cases.
People
- •Dr Adela Navarro (Veterinary Surgeon): repeatedly praised for calm, compassionate care, clear explanations, and sensitive support around end-of-life decisions.
- •Dr Seren Cinar (Veterinary Surgeon): thanked for managing a dog’s IBD case, arranging a same-day appointment and checking in afterwards.
- •Nina: praised alongside Adela for gentle, professional care during stressful visits.
- •Rwweenna: warmly mentioned for patiently talking through options, answering questions, and offering helpful advice.
- •Ru: praised for calm, patient handling during treatment for a dog named Dexter.
- •Dr Megan Carter (Veterinary Surgeon, Owner): listed on the clinic website as an owner/joint venture partner.
- •Mr Joseph (Joe) Wheeldon (Head Nurse, Owner): listed on the clinic website as an owner/joint venture partner.
- •Jade Lucking (Senior Registered Veterinary Nurse): website information notes her work with insurance paperwork and her role as a clinical coach for student veterinary nurses.
- •Mr Kingsley Fovargue (Senior Registered Veterinary Nurse): listed on the clinic website.
Reviews
Google shows 4.4 stars from 300 reviews. Recent feedback is mixed but leans positive overall.
- •Many owners describe a friendly, caring team, with praise for staff who explain options clearly, answer questions patiently, and help owners feel reassured during stressful visits.
- •Individual staff are mentioned positively, especially Adela, Nina, Seren Cinar, Ru and Rwweenna, with comments focusing on gentle handling, professionalism and thoughtful communication.
- •Reviewers also highlight same-day help and follow-up in some cases, and long-term clients describe the practice as supportive through routine care, illness, and end-of-life appointments. Compassionate touches after euthanasia, such as sympathy cards, footprints and a lock of hair, stand out in the feedback.
- •A smaller number of reviews report reception delays or an unfriendly front-desk experience, and there are isolated complaints about costs and treatment decisions.
