Medivet Peterborough Welland Road

- Owners often describe the practice as friendly, professional, clean and well run, with prompt appointments and good communication. - Several reviews praise the way vets handle pets calmly and thoroughly, including older or nervous dogs. - There is especially warm feedback about compassionate support during end-of-life situations, including thoughtful gestures after a pet’s death.

Services

•General consultations and health checks: Owners describe thorough examinations, including check-ups for older dogs, with pets kept calm and at ease during appointments.
•Preventive care: Routine vaccinations are part of the clinic’s work, including first kitten vaccinations, and reviews also mention parasite treatment and worming being discussed during visits.
•Treatment for common problems: Feedback includes care for a dog with an ear issue, along with broader day-to-day veterinary attention for common pet health concerns.
•End-of-life support: Reviews describe compassionate help during difficult moments, including support when an elderly dog died on the way to a planned appointment and thoughtful memorial keepsakes being prepared.
•Emergency arrangements: Overnight emergency care is available through Medivet’s 24-hour centres.
•Other listed capability: The clinic is listed as a veterinary nurse training facility.

Pricing

A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. One published Medivet fee is an overnight emergency consultation charge of £130 for consultations between 7pm and 9am via its 24-hour emergency centres. Review comments on cost are limited; the main pricing-related concern mentioned is around billing communication rather than treatment charges themselves.

People

•Vlad (vet): Repeatedly praised for being compassionate, knowledgeable and clear, with one owner highlighting detailed follow-up emails and patient explanation of options during a difficult period with an elderly dog.
•Laura (vet): Previously praised for kind handling of a dog during an appointment and for treating an ear problem.
•Casey: Mentioned positively for being kind and patient, replying to emails when promised and reliably calling back.
•Reception team: Clients describe the front-of-house team as kind, helpful and supportive, including during bereavement, though a small number of reviews mention admin and account-handling issues.

Reviews

Google rating: 4.6 stars from 255 reviews. Recent feedback is mostly positive, with a small number of operational complaints.

•Owners often describe the practice as friendly, professional, clean and well run, with prompt appointments and good communication.
•Several reviews praise the way vets handle pets calmly and thoroughly, including older or nervous dogs.
•There is especially warm feedback about compassionate support during end-of-life situations, including thoughtful gestures after a pet’s death.
•The main criticisms are non-clinical, including trouble getting through by phone and frustration over account or billing administration.

Note: Showing the 10 most recent Google reviews out of 255 we track in total. Recent reviews may not be representative of overall sentiment.

Karen King

1 month ago

Excellent visit vet was lovely very clean and well run practice very thorough with my dog efficient very friendly hoping the treatment works!

GWYNN MCRANOR Mcranor

I wanted to leave a review specifically for Vlad, who has been looking after my elderly Westie, Ollie, over the past week or so. Vlad has been absolutely lovely at what has been quite a difficult and emotional time. He is compassionate, knowledgeable and very clear in what he’s told me, and he also really listens. He’s taken the time to explain everything clearly, talked me through the different options available and answered all my questions with patience and kindness. His follow-up emails have been detailed and supportive, and I particularly appreciate the way he’s been honest and straightforward while still being reassuring. That’s exactly what you need when you’re worried about your pet. I also want to mention Casey at Medivet Peterborough Welland Road, who is always amazing to speak to. He is really kind and patient, responds to emails when he says he will and always calls back. Thank you, Casey. It’s really appreciated. We’re not over the line yet with Ollie, but I feel in really safe hands and know that I will have continued care and support from both Vlad and Casey.

Juliet Bates

Jeff Porter

A very professional service. Always friendly and and great communication from the staff .My cockapoo is never nervous or distressed when we visit, and the appointments are always very prompt with no fuss. Highly recommended

Louise Diaz

I have been using this vet's for nearly 3 years since moving to Peterborough. Lovely vet's all way's helpful and easy to get an appointment.

Karl Jolly

7 months ago

Dorota Jan Snuzik

Christina Ross

I have tried phoning to make appointment /speak to someone but keeps saying they’re closed

Corinne Armstrong

Inside My Brain

8 months ago

Medivet were there for us when we needed them most. Our dog was very old and the time had come to put her to sleep, we rang medivet and they were very professional but really kind and booked us in. Unfortunately our dog passed away in the car on our way to the appointment but medivet still took her in to make sure, and very thoughtfully took some paw prints, a nose print and a lock of her hair for us. Thank you to the receptionist and vet for helping us when we needed it.