Medivet Peterborough Welland Road

Medivet Peterborough Welland Road is part of the Medivet corporate group. It appears set up for routine preventative care and general consultations (vaccinations, ear problems, check-ups), with access to overnight emergency care through Medivet’s 24-hour centres. Recent reviews describe thorough examinations and vets who actively help nervous or grumbly dogs settle during handling; one review also flags a problem with admin/billing communication that escalated to mention of “debt letters” within a few days.

Concrete specifics mentioned by owners include

• •Thorough exams and calming techniques during the consult (dog “calmed… down well”; kept “at ease” during check-up).
• •Treatment for a “poorly ear.”
• •First kitten vaccination visit that also covered worming, plus staff answering follow-up questions by phone.
• •A reported admin issue where the total bill wasn’t clearly communicated and the client was later asked to return to resolve account/payment details.

Services

• •General vet consultations and health checks (owners mention check-ups and “thoroughly” examined pets).
• •Vaccinations (first kitten vaccine specifically mentioned).
• •Parasite treatment/worming (discussed as included at a vaccination appointment).
• •Ear problem treatment (a dog treated for a “poorly ear”).
• •Emergency care access: Medivet states overnight emergency care is available via its 24-hour centres, with a nationwide overnight emergency consultation fee (see Pricing).
• •Veterinary nurse training facility (listed in the clinic’s services/specialisations).

Pricing

• •Overnight emergency consultation fee: £130 (stated as applicable for consultations between 7pm and 9am, via Medivet’s 24-hour emergency centres).

People

• •Laura (vet): described as kind with a dog that “grumbled,” with the dog settling during the visit; she treated the dog’s ear problem.
• •Vlad (vet): described as patient and accommodating during a first kitten vaccination appointment, taking time to answer questions.
• •Reception team (unnamed): described in one review as kind and accommodating to a first-time pet owner; another review reports poor communication about the total amount owed and difficulties locating an account, followed by mention of debt letters.

Reviews

Google rating: 4.6 stars from 237 reviews. - Owners commonly mention calm, steady handling of anxious pets (e.g., vets calming a dog down during a thorough exam; keeping a pet at ease through a check-up).

• •Clear explanations and willingness to answer questions are mentioned (including follow-up clarification after an appointment about whether worming was included).
• •One review reports a sharp contrast between clinical care and administration: excellent vet care, but frustration with billing/account handling and not being told the full total at the time of payment, culminating in mention of debt letters within three days.