Medivet Peterborough Welland Road

Medivet Peterborough Welland Road is part of the Medivet corporate group. It offers routine preventive care and general consultations, with access to overnight emergency care through Medivet’s 24-hour centres. Recent feedback highlights thorough, kind handling of pets, including nervous dogs, and compassionate support around end-of-life care, although a small number of reviews mention frustrations with administration and phone access.

Services

• •General consultations and health checks: Owners mention check-ups and thorough examinations, including older dogs being given a full once-over and kept calm during the visit.
• •Preventive care: Vaccinations are clearly part of the clinic’s routine work, including first kitten vaccinations, and reviews also mention parasite treatment/worming being discussed as part of the appointment.
• •Treatment for common problems: Recent feedback includes care for a dog with an ear problem, alongside broader general veterinary attention for common pet health concerns.
• •End-of-life support: One recent review describes compassionate help when an elderly dog died on the way to a planned appointment, with the team helping confirm what had happened and preparing paw prints, a nose print and a lock of hair.
• •Emergency arrangements: Overnight emergency care is available through Medivet’s 24-hour centres.
• •Other listed service capability: The clinic is listed as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. One published fee from Medivet is an overnight emergency consultation charge of £130 for consultations between 7pm and 9am via its 24-hour emergency centres. One review also reports poor communication about the final amount owed after an appointment.

People

• •Laura (vet): Praised for being kind with a dog that was grumbling during the appointment and for treating a poorly ear.
• •Vlad (vet): Described as patient and accommodating during a first kitten vaccination visit, taking time to answer questions.
• •Reception team: Reviews describe reception staff as kind, helpful and supportive, including during a difficult bereavement situation, though one client reported problems with account and billing communication.

Reviews

Google rating: 4.6 stars from 240 reviews. Recent feedback is mostly positive, with a few operational complaints.

• •Owners frequently describe the team as caring, professional and informative, with several reviews praising calm handling and thorough examinations.
• •There are positive examples of pets being kept at ease during check-ups, including nervous or older dogs.
• •One particularly warm review highlights compassionate support around the loss of an elderly dog, including thoughtful memorial keepsakes prepared by the team.
• •A small number of reviews mention non-clinical frustrations, including difficulty getting through by phone and a separate complaint about billing and account handling.