Peterborough Vets4Pets Ltd – Vets in Peterborough
Clinic Overview
Peterborough Vets4Pets Ltd is part of the Vets4Pets network and is listed as a veterinary nurse training facility. Recent reviews suggest it’s commonly used for routine cat care (including a healthcare plan covering vaccines and worming) as well as general consultations (examples mentioned include an eye infection and pain management). Feedback is mixed: some owners describe effective treatment (including an eye infection resolving with a prescribed medication) and being able to get advice by phone, while others report serious concerns about communication, follow-up, and how end-of-life care and painful conditions were handled.
Concrete specifics mentioned by reviewers include
- •A “healthcare plan” for kittens that includes vaccines and worming.
- •Owners seeking advice by phone, with one reporting they did not receive a promised call-back after asking for help administering treatment.
- •A cat eye infection treated with a medication that the owner felt worked well.
- •One detailed complaint about euthanasia process and another about a dog with fever/skin issues not being diagnosed to the owner’s satisfaction.
Services
- •Veterinary nurse training facility (listed in clinic data).
- •Healthcare plan mentioned by an owner as including vaccines and worming.
- •General consultations and treatment for illness/injury (examples mentioned: cat eye infection; dog seen for pain/fever and given a pain-relief injection and gabapentin).
- •Euthanasia/end-of-life care (described in one recent review).
Pricing
- •One owner reports a £111 bill following a consultation where their dog received a pain-relief injection and gabapentin.
- •Another owner reports prescription items were “over £50 cheaper” via an online service than what they were charged at the clinic.
People
- •Reception team: multiple recent reviews describe reception staff as “rude” and unwelcoming; one reviewer also describes not receiving a promised call-back after requesting help with at-home treatment instructions.
- •Vets: experiences vary—some owners describe vets as caring/friendly and cite a successful treatment outcome (eye infection resolved), while others describe feeling rushed or poorly supported during serious situations (including euthanasia and a case involving fever and skin lesions).
Reviews
Google rating: 4.3 stars from 489 reviews. “”
- •Positive treatment outcomes mentioned: an eye infection resolving after prescribed medication; several cat owners saying their pets improved or were treated kindly.
- •Communication and follow-up is inconsistent: one reviewer says they were told the vet would call back with advice on administering treatment, but nobody called.
- •Front-desk experience is a recurring issue: more than one recent review describes reception staff as rude/unwelcoming.
- •Concerns about handling of serious cases: one detailed review describes distress around euthanasia procedure and another describes dissatisfaction with assessment of a dog with high temperature and skin problems.
- •Cost concerns: one reviewer felt clinic prescription prices were much higher than an online option.
Special Services
Animals Treated at Peterborough Vets4Pets Ltd
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Peterborough Vets4Pets Ltd
Opening Hours
Hours
Reviews for Peterborough Vets4Pets Ltd
Note: Showing the 5 most recent Google reviews out of 489 we track in total. Recent reviews may not be representative of overall sentiment.
Eleanor John
2 weeks ago
HORRIFIC treatment from the vet. Had to get my cat put down and was naturally heartbroken. Where the vet was so focused on making money and seeing as many people as quickly as possible, he let my cat go through much more pain than necessary by making her wait without myself present in the room so that she was on her own and then when it was time he put the needle in without me there and I heard her cry and I wasn’t even there. He then took it out when I complained I wasn’t there for her and then re did it, putting her through more pain. Cannot believe some people can be so cruel. Would not recommend this place at all if you love pets.
Andreia Viegas
3 weeks ago
Very caring and friendly vets. The only downside is their location. With the restricted parking space access and being right on a roundabout it's hard to get back on the road.
Julie Dibble
a month ago
All i need for my kitten. Healthcare plan available which includes vaccines, worming etc. Vet a phone call away for advice.
Sonata Sepute
3 months ago
The reception staff are unbelievably rude and give off very unwelcoming vibes. Honestly, 99% of the time it feels like you should be thankful they’re even doing their job
Sonata Sepute
a month ago
The reception staff are unbelievably rude and give off very unwelcoming vibes. Honestly, 99% of the time it feels like you should be thankful they’re even doing their job
Jack Thompson
3 months ago
Helps my cat name pearl and she always nice
Hasret Ogur
a month ago
Used them for my cat’s eye infection last year. The vet gave me a rarely known medicine by the vets that fixed the problem with just one tube. Forgot the vet’s name but he was so good!!
Maureen Mitchell
2 months ago
The vet was efficient. However... I later rang needing assistance/ advice with the treatment I had to administer at home and the reception staff said they'd speak to the vet and call me back. Nobody called me back which was extremely inconsiderate considering I explained that Im disabled and needed help. I also found the charges were astronomical as the prescription items given were over £50 cheaper at vetscriptions online. Being given the option would have been more helpful.
m
3 months ago
We took our dog to vets for pets because he was welping when you touched his back his temp was 40 degrees and his skin on his belly was red raw, after a consultation by the vet at vets for pets our dog was given pain relief injection we was handed gabapentin and sent packing with a £111 bill, I returned later that day with my dog as he wasn't him self at all still welping ect, again we was told to early to diagnose him and sent packing, he hasn't been OK again today we took him to a private vet, after he shaved our dog i was absolutely disgusted to find what we found and that 2 separate consultation from vets for pets did not highlight this in the first instance, he has holes all over his body, he had a twmp of 40 degrees still suffering with infection, and in a great deal of pain, they infact told me he had potentially been bites by something and had a reaction causing high temperature and also fever images are quite damming at the very least, I am absolutely disgusted that vets for pets did not pick this up in the 2 consultations, I will email the images to vets for pets for comment on why on 2 occasions I was shunned out the door i new I wasn't mental and I'm soso glad the vet we did see checked him over properly, however this then came with an editional cost of £700, if vets for pets had checked him over properly then this sum would have been significantly lower and if antibiotics had been sought in the first instance then he would of been on the mend, the vet we spoke to was shocked to hear that he had a temperature of 40 degrees and instantly looked for infected areas as my dog had a fever was shivering and body popping, whilst protecting the sore areas of skin, vets for pets you should be ashamed of your selves I will be withdrawing my dog from you kindly and sending him to an actual vets that care for your animals, 40 degree temperature red raw stomach and you gave him pain relief for potential pulled muscle or trapped nerve ? I ain't no vet but twice it told you that it's clearly more than a pulled muscle, the vet i took him to looked absolutely shocked when I told her this AVOID THIS PLACE YOUVE BEEN WARNED
Natalija Semasko
11 months ago
Before and after. 😊 Now my cat is feeling much better. It's visible as he is relaxing ☺️. Thanks to hard working Vets. 😊
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