Vets Now Peterborough

Vets Now Peterborough is an out-of-hours and emergency veterinary clinic in Peterborough and is part of the IVC Evidensia group. It offers urgent care for dogs, cats and some smaller or exotic pets, with video consultation and live chat support also mentioned. Recent feedback is positive overall about the staff’s kindness, explanations and weekend availability, though some owners raise concerns about cost and occasional waits.

Services

• •Emergency and out-of-hours care: The clinic provides urgent veterinary care outside normal hours. Recent reviews mention quick weekend and Sunday appointments, immediate treatment for an unwell cat, and emergency help for a bird with egg binding.
• •Consultation and remote support: Video consultations and live chat are listed as available. In-clinic reviews also describe vets talking owners through diagnosis, prognosis, options and next steps, with information sometimes emailed after the visit.
• •Diagnostics and treatment: Examples mentioned include blood tests, X-rays, anti-sickness treatment for a dog diagnosed with gastritis, pain management and support for a dog with fractured ribs, and general anaesthetic care with monitored recovery. One earlier review also mentioned a separate quieter waiting area for cats.

Pricing

No published pricing information is currently available for this clinic.

People

• •Megan (vet): Praised for being thorough and explaining things clearly during a stressful visit with a cat.
• •Natalya (vet): Previously credited with prompt, knowledgeable care for a very poorly cat, including diagnosis, prognosis and medication to improve comfort.
• •Unnamed nurse: Warmly described in reviews for calm, compassionate support while helping a dog with fractured ribs and guiding the owner through what was happening.

Reviews

Google reviews are 4.1/5 from 299 reviews, giving a reasonably large sample of client feedback.

• •Kind, caring staff are a consistent positive theme: several recent reviewers describe the team as friendly, helpful, considerate and professional.
• •Urgent access is often praised: reviewers mention being able to get weekend or Sunday appointments quickly, with efficient diagnosis and prompt treatment.
• •Communication stands out well: owners highlight clear explanations, being given options, and receiving information both verbally and by email.
• •Cost is the main recurring downside: several reviews describe emergency care as very expensive, with some also mentioning long waits at busy times. There is also one serious complaint about an apparent misdiagnosis, although that reviewer still said the staff were kind and polite.