Werrington Vets – Vets in Peterborough
Clinic Overview
Werrington Vets in Peterborough is an RCVS-accredited general practice owned by CVS Group. The practice offers broad first-opinion veterinary care, with in-house diagnostics including X-ray, ultrasound and a laboratory, and it also lists referral services in soft tissue surgery, internal medicine and keyhole surgery. Recent feedback is mixed overall: many clients praise the team’s kindness, explanations and support, while some others raise concerns about costs, continuity and communication.
Services
- •General veterinary care: Consultations, routine check-ups and preventive care including vaccinations, parasite control, microchipping and six-month health checks.
- •Routine procedures: Neutering, dentistry and general surgery.
- •Diagnostics and imaging: In-house testing and imaging facilities including an in-house lab, X-ray and ultrasound.
- •Nurse clinics and supportive care: Blood pressure checks, anal sac expression, grooming and nail clipping. Reviews also mention vaccinations, health checks and nail care appointments.
- •Additional services: Physiotherapy and home visits.
- •Referral services: Soft tissue surgery, internal medicine and keyhole (laparoscopic) surgery.
- •Ongoing and end-of-life support: Recent reviews highlight support for long-term treatment, medication discussions, comfort-focused care and peaceful end-of-life support.
- •Emergency arrangements: Emergency support is available during normal opening hours through the practice; out-of-hours care is directed to Vets Now.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews are more mixed on value, with some clients describing price rises, disputed charges or feeling that costs were higher than expected.
People
Older reviews specifically praise Nikos and his team for advice, reassurance and ongoing support. A recent reviewer singled out Ellen on the front desk for taking time to answer questions and checking with the vet, and other recent feedback speaks warmly about the receptionists, nurses and vets as a group.
Reviews
Google rating: 4.7/5 from 237 reviews.
- •Several recent reviewers describe the team as kind, patient and compassionate, particularly during long-term illness and end-of-life care.
- •Positive feedback also highlights clear explanations, supportive communication and a reassuring approach with nervous or elderly pets.
- •Negative reviews focus mainly on cost, including complaints about price increases, disputed bills and feeling pushed towards extra treatment or products.
- •A smaller number of dissatisfied reviewers also mention continuity and communication problems, such as difficulty seeing the same vet and waits or mixed messages about treatment.
