Werrington Vets

Werrington Vets is an RCVS-accredited general practice that, according to recent reviewers, changed from being independently run to being owned by CVS (UK) Ltd. The practice advertises broad first-opinion care plus in-house diagnostics (including X‑ray, ultrasound and an in-house lab) and also lists referral services such as soft tissue surgery, internal medicine and keyhole (laparoscopic) surgery.

Recent review signals are mixed: several owners describe price increases, inconsistent information about treatment plans, and longer waits (including one report of waiting 20 minutes past the appointment time with no explanation), while older reviews describe strong trust in the team and credit the practice with saving dogs’ lives. One reviewer also reports a dispute about whether the practice would accept an injured pigeon without payment.

Services

From the clinic website summary, Werrington Vets lists

• •Consultations and routine preventive care (including vaccinations, parasite control, microchipping, and six-month health checks)
• •Neutering
• •Dentistry
• •Surgery, plus stated referral services
• •Soft tissue surgery referral service
• •Internal medicine referral service
• •Keyhole (laparoscopic) surgery referral service
• •Diagnostics: diagnostic tests & imaging, with facilities listed as in-house lab, X‑ray, and ultrasound
• •Nurse clinics, including blood pressure checks, anal sac expression, and grooming & nail clipping
• •Physiotherapy
• •Home visits

Emergency arrangements (as stated): emergency support is available during normal opening hours via the practice; out-of-hours clients are advised to contact Vets Now.

People

• •Nikos is named in a review, described as leading “Nikos and his team,” with the reviewer highlighting “best advice,” ongoing support and reassurance.
• •Some longer-standing reviewers describe strong trust in the team and say the practice “saved” their dogs’ lives.
• •More recent reviews raise concerns about not seeing the same vet consistently after the ownership change, and about being told different things about treatment, leading (in their view) to additional costs.

Reviews

Google rating: 4.8 stars from 228 reviews. “”

• •Ownership change and continuity: multiple recent reviewers say the practice moved from independent ownership to corporate ownership (named as CVS (UK) Ltd), and that seeing the same vet repeatedly is now less consistent.
• •Costs and perceived value: several recent negative reviews describe “extortionate”/higher prices and feeling the practice is “money orientated”; these claims conflict with older reviews that express strong trust and willingness to recommend.
• •Communication and planning: one reviewer reports being told one thing and then another about treatment, which they felt led to extra cost.
• •Waiting times: one report of waiting 20 minutes beyond the appointment time with no explanation given.
• •Wildlife handling dispute: one reviewer says they were not helped with an injured pigeon unless they paid, and cites their understanding of RSPCA guidance.