Specialist Vets in Peterborough

## Summary Vet Eye Care is set up as a dedicated ophthalmology (eye) clinic for pets, with multiple recent reviews describing referral-style consultations, in-depth eye testing, and surgical treatment. Owners most often mention cataract work (including diabetes-related cataracts) and other eye surgeries, with several reporting restored or improved vision and comfort afterwards. Practical details that come up repeatedly include thorough exams with diagnostic tests (drops and eye photos mentioned), clear explanations of options, and written follow-up (a full report emailed the same day was specifically noted). A few owners also describe strong aftercare, including post-op check-ins to make sure healing was on track, and one review mentions being offered same-day surgery due to the severity of the condition. ## Services Services and capabilities mentioned in the latest reviews include: - **Eye consultations and diagnostics**: detailed examinations with **tests, eye drops, and photos** to reach a diagnosis. - **Cataract treatment and surgery**: multiple owners describe **cataract removal** in dogs, including **diabetic cataracts**, with reported vision improvement. - **Corneal surgery**: **superficial keratectomy** is specifically mentioned for a dog. - **Surgical care with aftercare**: post-operative instructions and **follow-up contact** to check healing are described, along with **final sign-off checks** after surgery. - **Ongoing monitoring**: one owner mentions returning **next year for a check-up** after diagnosis/treatment planning. ## People - **Andrea (vet/surgeon, as described by reviewers)**: repeatedly mentioned for **thorough examinations** and **clear explanations** of findings and options. Owners also describe her adapting her approach for anxious pets—e.g., taking time to build trust with a nervous dog using treats and going “at his pace”—and being **transparent about costs**, including working to find a manageable treatment plan for an uninsured owner. One review also mentions Andrea offering to do a **same-day procedure** due to seriousness. - **Ioannis / Iannis (vet, as named in reviews)**: credited in a cataract case for the “expertise” that helped restore a dog’s sight, and in another surgical case for explaining steps and contributing to careful operative treatment and follow-up. - **Nursing and reception team (names mentioned: Hetti; Emma as a veterinary nurse, name uncertain)**: owners describe staff helping them feel at ease, supporting nervous pets during tests, and providing practical reassurance during visits (e.g., offering drinks and keeping owners informed). One review specifically notes a **full report emailed later the same day** after the appointment. ## Reviews **5 stars from 140 reviews.** Themes below are drawn from the latest written reviews available to us. - **Eye surgery outcomes** are a dominant theme: owners describe dogs regaining sight after **cataract removal** (including diabetic cataracts) and improved comfort after **superficial keratectomy**. - **Detailed, step-by-step communication**: multiple reviews mention clinicians explaining what’s happening, outlining options, and answering questions; one notes a **written report emailed the same day**. - **Handling anxious or young dogs**: examples include spending time gaining a nervous dog’s trust with treats and pacing tests accordingly, and being mindful of a puppy’s early experiences. - **Aftercare and follow-up**: owners mention clear post-op instructions and **checking in after surgery** to ensure healing was progressing. - **Cost conversations**: a couple of reviews highlight **cost transparency**, and one owner says the clinic was **more affordable than other quotes** their vet obtained (no specific prices given).

## Summary Pengelly & Mizen Veterinary Surgeons describes itself as a **mixed practice** offering a “complete healthcare service,” and it also advertises **consultations included as part of a Pet Health Club® Plus plan** (exact plan terms beyond this aren’t stated in the available site summary). Provided clinic data also lists it as a **veterinary nurse training facility** and as offering **emergency veterinary services (24/7 or extended hours)**. Recent reviews most often describe a **friendly, welcoming front-of-house experience**, with specific examples including **same-day appointments** and careful handling of **anxious pets** around procedures. One recent review, however, reports a serious concern about being **scared by a heart murmur diagnosis** and being quoted **over £2,000** for treatment including dental extraction—then getting a different assessment elsewhere—so owners may want to ask questions and clarify the basis for diagnoses and estimates. ## Services Evidence from the provided data and latest reviews mentions: - **Emergency veterinary services (24/7 or extended hours)** (listed in clinic data; no further detail provided on how this operates). - **Veterinary nurse training facility** (listed in clinic data). - **Consultations included with a Pet Health Club® Plus plan** (website snippet; inclusions beyond consultations aren’t specified). - **Dental care** mentioned in multiple contexts: - **Teeth cleaning under anaesthetic** (review describes a dog’s dental procedure). - **Dental extractions / “rotten teeth”** (reported in a negative review as part of a proposed treatment plan). - **Dental surgery** is mentioned (cat) but the procedure described as successful took place at a different practice, not here. - **Sedation prior to anaesthetic** for a nervous dog, with the owner allowed to bring the dog’s bed and stay nearby during settling (review detail). ## Pricing - One reviewer states they were told treatment would cost **“over £2,000”**, alongside **extraction of some rotten teeth** (reported as an estimate they received here; this is a single account and disputed by that reviewer after a second opinion elsewhere). ## People - **Theo** (vet; role implied by the reviewer): described as doing a consultation for a nervous dog and following through on a plan to reduce stress—**sedating the dog calmly in the dog’s own bed before anaesthetic**, and returning the dog to the owner within about an hour to wake up quietly. - **Sylvia** (role not stated): described by a long-term client as doing “most of the caring” for their dogs over many years. - **Remco** (role not stated): mentioned by name as “always lovely” by a long-term client. ## Reviews **4.6 stars from 481 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Warm, welcoming service** is repeatedly mentioned (“friendly,” “chatty,” “welcoming”), including by people attending recently. - **Access and responsiveness:** one reviewer specifically reports getting a **same-day appointment**. - **Handling anxious pets around procedures:** a detailed account describes careful planning around a dog’s separation anxiety, including **sedation before anaesthetic** and an owner-focused approach to reduce stress. - **A notable negative outlier raises concerns about diagnosis and cost:** one reviewer reports being told their cat had a **heart murmur** and being quoted **over £2,000**, then receiving a different assessment at another practice; this conflicts with the many positive accounts and is the clearest point of disagreement in the available reviews.

## Summary Hampton Veterinary Centre offers routine care (health checks, vaccinations, neutering and dental checks) and also sees a wide range of species beyond cats and dogs (including rabbits, small mammals, reptiles, birds and chickens). It’s also listed as a **veterinary nurse training facility**. Recent reviews include specific examples of problem-solving and follow-through—such as **diagnostic scanning for a painful broken tooth and prompt dental treatment**—alongside comments about **support during serious illness and end-of-life decisions**, including coordination with an **out-of-hours emergency partner**. A small number of owners report the opposite experience (a **rushed consult**, feeling **pushed toward surgery**, and fees/charging communication they found unclear). ## Services From the website summary and reviews, the clinic is described as providing: - **Health checks** - **Vaccinations/boosters** - **Neutering** - **Dental checks** (and at least one case involving a **tooth problem managed after a scan**) - **Microchipping** (mentioned in a long-term client review) - **Flea and worm treatments** (including provision via a plan and via prescriptions) - **Emergency care arrangements**: the site mentions needing an emergency vet, and one review describes support involving an **out-of-hours emergency partner** - **Care for multiple species**: cats, dogs, rabbits, guinea pigs, ferrets, hamsters, lizards, snakes, reptiles, birds and chickens Facility/pet comfort details mentioned by a reviewer: - A **separate cat waiting area**, with a raised shelf for carriers - **Blankets to cover carriers** and **Feliway spray** available in reception (as described by a client) ## Pricing Only pricing details explicitly mentioned in reviews: - One reviewer objected to a **45% mark-up** on prescription items (their claim). - One reviewer estimated **£380/year** for flea and worming for **two cats** through the practice, compared with **£263.60** for the same medication online (their comparison). - One reviewer reported not being told a consult fee during the visit and only receiving an invoice **after cancelling** a proposed procedure; another said another practice’s consultation fee was “significantly better priced” (no figure given). ## People Named staff mentioned in the latest reviews: - **Dawn (reception)**: repeatedly credited for practical help under pressure—e.g., being “wonderful and kind” on the phone and **finding an appointment when an owner called in a panic**. - **Sophie (vet nurse)**: mentioned for handling a **very excitable/vocal dog** calmly during boosters and for **explaining things in detail** to ease an owner’s anxiety. - **Dr. Jessica Power**: specifically thanked for a cat’s recovery; described as **attentive and kind**, with the owner attributing the outcome to her care. ## Reviews **Google rating: 4.6 stars from 371 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Diagnostics and action on pain sources:** one owner said their dog’s broken tooth issue had been missed elsewhere, but here the team **performed a scan and treated the tooth straight away**. - **Clear explanations and reassurance:** several reviews describe staff taking time to **explain in detail** and helping owners feel calmer after the appointment. - **Handling nervous or difficult-to-handle pets:** owners mention staff accommodating **timid rescues** over years and managing **excitable dogs** during routine visits. - **Serious illness and end-of-life support:** a long-term client described compassionate guidance during a very difficult decision, including involvement of an **out-of-hours emergency partner**. - **Cost/fee concerns and waiting times:** one reviewer objected to prescription pricing and estimated annual parasite treatment costs; another reported feeling **pressured into surgery** and later receiving an invoice only after cancelling, while a different reviewer noted **waiting times** for booked appointments.

## Summary Oakdale Vet Centre Ltd describes itself as an **independent small-animal practice** established for **30+ years**, and an **RCVS Veterinary Nurse Training Practice** (student nurses involved under supervision). It appears set up for both **routine care and urgent cases**, with on-site equipment including an **in-house lab, digital X‑ray, ultrasound, dental equipment, and anaesthetic monitoring**. From the latest reviews available, owners most often mention: - **Being seen quickly for urgent problems** (e.g., getting straight in after calling at opening). - **Emergency support even near closing time**, including stabilising a cat hit by a car and supplying resources to keep him comfortable until his owner could be found. - **End-of-life care handled with clear compassion**, including euthanasia decisions and a **sympathy card** sent afterwards. ## Services Based on the clinic website summary and reviews, services and capabilities mentioned include: - **Consultations and advice** - **Vet and nurse appointments** - **Routine operations**: **neutering (except rabbits—stated they do not neuter rabbits currently), lump removals, dentals** - **Emergency / non-routine operations**, including urgent treatment close to closing time (review example: road-traffic-injured cat) - **Euthanasia/end-of-life care** (review examples for an elderly dog with severe pneumonia and heart murmur; injured cat later put to sleep due to injuries) - **Lost/found pet handling** including **tag scanning** (review mentions a “Crumb tag” being scanned) - **Facilities/equipment noted**: **digital X-ray, ultrasound, diathermy, blood pressure monitor, anaesthetic monitoring equipment, dental equipment, in-house laboratory** - **Food sales** (website) ## People - **Emily**: Mentioned for a phone call to inform an owner their pet had been brought in and for handling the situation with **kindness and compassion**, including explaining that the pet **hadn’t suffered** (as described by the reviewer). - **Morgan (reception)**: Thanked by name after helping coordinate urgent care for an injured found cat and helping the finder keep the cat comfortable until the owner could be located. - **Fran (vet)**: A reviewer says she **remembers them and their cat**, and that appointments feel personal rather than anonymous. - **Anna**: Mentioned historically as having “ran the Surgery” when a long-term client first joined. ## Reviews **Google rating: 4.7 stars from 475 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Urgent access and emergency help**: reviewers describe being fit in quickly and receiving emergency treatment even close to closing time on a busy day. - **Clear compassion during bereavement and euthanasia**: multiple reviews focus on support during final visits, including calm handling of euthanasia decisions and reassurance about a pet’s comfort. - **Practical follow-through**: one owner reports receiving a **sympathy card with a handwritten note** after losing a pet. - **Costs mentioned as reasonable/fair (without specifics)**: a couple of reviews reference “reasonable charges” and “fair prices,” but no concrete prices are given.

## Summary Affordable Vets is a small-practice clinic (the website describes a “small team” and longer 30–60 minute consultations). Based on the website and reviews, it appears set up for general small-animal care with the ability to handle urgent problems in the daytime, run tests in-house, and do routine procedures and surgery. Owners repeatedly mention coming for second opinions and more conservative decision-making—examples include a cat re-checked for a suspected heart murmur (found not to have one) and a difficult birth resolved without surgery. Home visits are also referenced (including an end-of-life visit). Concrete specifics supported by the inputs include: - Longer appointments (30–60 minutes) and a “stress-free environment for pets” (website). - In-house lab testing and routine surgery/procedures (website); dental surgery is specifically mentioned in reviews. - Daytime-only emergency care (website); owners describe being “registered that day” and getting an appointment quickly for a serious problem (review). - Practical guidance tools and explanations during consults (e.g., a breathing-monitoring app recommended for a cat) (review). ## Services - Nurse clinics for pets (website). - Consultations and basic diagnostics (website); owners mention thorough investigations and “correct tests” to reach a diagnosis (review). - In-house laboratory testing (website). - Routine surgery and procedures (website), with dental surgery specifically mentioned (review: dental surgery and diagnosis of Feline Dental Resorption). - Daytime emergency care (website). - Urgent care for cats, dogs, and exotic pets (website). - Animal health certificates (website). - Phone guidance for urgent consultations (website). - Home visits are referenced in the clinic’s blog (“The Benefits of Vet Home Visits”) and in a review describing an at-home end-of-life visit. ## Pricing - One owner reports their cat’s dental surgery (after being quoted over £2,000 elsewhere for heart/treatment issues plus dental extraction) “cost me under £750” at Affordable Vets (review). ## People - **Robert (vet)** is named repeatedly in reviews. Owners describe: - Taking time to explain options and next steps during consultations (review: digestive concerns in a young cat). - Providing second opinions and avoiding unnecessary or unlikely-to-help treatments (reviews: alternative to a £2,000+ proposed treatment elsewhere; heart murmur ruled out; “did not try to cash in” even when insurance was in place). - Handling specific procedures and outcomes, including dental surgery and assisting with a difficult birth “without surgery” (reviews). - Home visit for end-of-life care, allowing the owner to hold their cat during euthanasia (review). - **Nurses and reception** are mentioned as helpful and kind, including support during a same-day registration/urgent appointment (review) and practical help getting a cat in/out when a carrier broke (review). ## Reviews **Google rating: 4.9 stars from 18 reviews.** Themes below are drawn from the latest written reviews available to us. - Second opinions and cost/necessity checks: multiple owners compare the clinic favourably to other practices that proposed expensive or unnecessary treatment; examples include ruling out a heart murmur and avoiding “unnecessary treatment” despite insurance. - Clear explanations and time spent: owners mention Robert listening, explaining choices, and being thorough with testing and diagnosis. - Specific clinical outcomes described: dental surgery with diagnosis of Feline Dental Resorption; a difficult labour where two puppies were “trapped inside” and were delivered with help “without surgery.” - Compassionate end-of-life care: a home visit is described where the owner held their cat through his final moments. - A small number of reviews are brief (“Always a great service”, “Very friendly and knowledgeable staff”) without detail.